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Sri Lanka Online visa draws thousands
(Lanka-e-News -01.Jan.2012, 6.30PM) An estimated 15,000 online visa applications have already been received from intended foreign visitors, as the system came into effect from midnight yesterday, Immigration and Emigration Controller Chulananda Perera said.

He said a top-level immigration team led by him would be at the Bandaranaike International Airport (BIA) from 10 a.m. today to personally monitor the new visa process. “However those who have not applied for the online visa will not be turned back. We have set up two special counters to deal with such persons and they would be provided landing visas. We need to be fair. They may be visitors who may not be aware of the new system while there will be those who may be on transit,” he said.

Mr. Perera also said airlines had been instructed to board passengers irrespective of their individual visa status. “Online visa or otherwise each and every one will have to pay the same fee”, he said.

Visitors from South Asia would be charged US$ 10 while those from other countries will have to pay US$ 50. Visitors from Singapore and the Maldives would be provided visas on arrival free of charge since these two countries provide the same facility to Sri Lankans. “Other countries which reciprocate accordingly will be also provided with this same facility,” Mr. Perera said.
Sri Lanka Electronic Travel Authorization (ETA) - FAQ
What types of ETA are available?
An ETA is issued only for Short Visits to Sri Lanka for Business, Tourism and Transit purposes.

What is the ETA website?
Please refer to

How should I submit an application?
Please go to the Home Page and click on How to submit an ETA application.

Do I need a ticket before I apply for an ETA?
ETA can be obtained even before booking your ticket.

How do I know if my ETA is still valid for travel to Sri Lanka?
If you have applied for an ETA, you can inquire through this site to find out its current status. You will need to enter your Reference Number in order to make this inquiry. You can also contact our 24/7 dedicated ETA call centre on 0094 71 99 67 888 .

How does the airline know that I have a valid visa to travel to Sri Lanka?
ETA is not a per-condition to board a flight/vessel to Sri Lanka.

What can I do if I am unable to apply through this site?
If you do not possess electronic payment cards (credit cards/e-commerce enabled debit cards) that can be used to pay the ETA processing fee through this site, you may choose one of the alternative options. Follow this link for further details.

Is my personal information safe?
This site operates under the principles outlined in the Privacy Statement. Only the data required to process your application will be collected. It will be used only for this purpose. Data in your ETA application will be stored on our secured servers. Please see the Privacy Statement for more information. Privacy statement.

How secure are payments through electronic payment cards (credit card/e-commerce enabled debit cards) on this site?
The payment gateway has been designed in accordance with the international standards.

Which electronic payment cards (credit card/e-commerce enabled debit cards) are accepted?
American Express, Master and Visa cards only.

What happens if I already possess a valid visa?
If you already possess a valid Residence Visa or Multiple Entry Visa, a fresh ETA application cannot be lodged until that visa expires or is cancelled.
If I already possess a valid ETA, can I apply for a fresh ETA again?
ETA is valid for three months and a fresh ETA cannot be obtained using the same passport until that ETA expires. If you lose the passport which contains the valid ETA you may apply for a fresh ETA by paying the relevant fee again.

Can I apply for a fresh ETA while being in Sri Lanka?
You cannot obtain a fresh ETA while being in Sri Lanka irrespective of whether your ETA is valid or expired.

What happens if my application is not approved?
If your ETA application is not approved it will be referred to the nearest Sri Lanka Overseas Mission. which you may contact for further assistance.

If my application for ETA was unsuccessful can I get my processing fee back?
It is non-refundable.

What can I do if I make a mistake in my application?
Once an application is submitted processed and payment is made, you cannot cancel the transaction and the payment cannot be reimbursed. Therefore, please ensure that you enter your personal details correctly. If you have made an error, it is important that you correct it before confirmation. Once you have confirmed the details, your electronic payment card (credit card/e-commerce enabled debit card) will be debited for the non-refundable service charge. If you find out later that you have made a mistake, then you will have to submit a fresh application and pay the relevant fee again.
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